When it comes to making large investments in technology, large healthcare providers usually have the upper hand since they have the scale and finances to stay on top of the trends. More advanced technology, after all, allows for better patient outcomes, so it is only logical that the health sector embraces technology and makes it a part of its overall strategy.
While small practices have struggled to stay competitive, the rise of consumerism and the accessibility of affordable technology has given small health care systems the chance to adopt a more modern approach to documentation and patient outreach.
Transitioning to Electronic Documentation
Even in the digital age, some physical therapy practices still use a paper-and-pen approach to documentation. Other similar practices are stuck in the same boat: in fact, the Department of Health reveals that only 300 of General Practitioner clinics in Australia are using the federal government’s e-health records system.
A modern approach to documentation is essential, however — a view shared by Real Support Choices, a provider of a financial and scheduling system for persons with disability. With the help of electronic documentation, practices can keep track of their finances and schedules with ease.
Improving Patient Experience through Cost-Effective Care
Heidi Jannenga, PT, DPT, observed the lack of healthcare software among physical therapists in the US and launched WebPT — an electronic medical record for the medical rehabilitation industry. Shortly after the system’s implementation, the retention rate for Jannenga’s practice went up to 99% and it also led to more effective, cost-efficient care.
Pursuing Technology as a Means of Effecting Change
Technology plays a pivotal role in improving the patient experience. Software has the power to transform healthcare, especially for marginalised groups. By expanding patient reach, the use of digital tools allows for the reduction of health disparities and the transformation of health services into something more beneficial for both patients and the industry.
By utilising cost-effective technologies, the health industry has the power to improve the quality of healthcare. By spending less time on the time-consuming records and documentation process, healthcare institutions can improve patient satisfaction and improve retention rates.